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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Justin Samuelson

March 14, 2026

5  out of  5
rating by Justin Samuelson
"I’ve known Neil now for a couple of years, stand up guy. He is a man of honor and integrity. I needed insurance and he put me in touch with one of his agents, Manny, who was absolutely top notch! Went above and beyond to meet my needs. He even worked after hours on a Friday to ensure that Insurance set in place going into the weekend! I would highly recommend! Now looking into homeowners and motorcycle insurance! Thank yall, you guys rock!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Neil Martensen’s Team. "
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Casey Eldred Sr

February 12, 2026

5  out of  5
rating by Casey Eldred Sr
"I recommend State Farm to anybody Hyman took the time to make sure and go over everything to make sure I understood my coverage and gave me some really good prices and very efficient very professional very courteous and I highly recommend using this office here in Navasota and I really appreciate what they’ve done for me"
We responded:
"Thank you,! Your feedback is a great reminder of why we love what we do. Neil Martensen - State Farm Insurance Agent"
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Marilu Carbajal

February 4, 2026

5  out of  5
rating by Marilu Carbajal
"Neil Martensen and his team are fantastic to work with. They’re knowledgeable, responsive, and genuinely care about finding the right coverage—not just selling a policy. Every question I’ve had about mine and my husbands policy has been explained clearly, and they make the whole insurance process feel easy and stress-free. Highly recommend Neil Martensen State Farm to anyone looking for reliable insurance and great customer service."
We responded:
"Wow, thank you,Marilu! We’re so grateful to have amazing customers like you. – Neil Martensen - State Farm Insurance Agent"
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yolanda rosario

February 3, 2026

5  out of  5
rating by yolanda rosario
"I am very satisfied with this insurance agency. They were able to get us a fair and reasonable insurance for our home and vehicles. Karina has always been very helpful and ready to answer any questions regarding insurance and billing. I would recommend this company for their insurance needs."
We responded:
"Thank you for the 5-star review, yolanda! We’re thrilled to hear you had such a great experience with us here in Navasota. – Neil Martensen - State Farm Insurance Agent"
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Jordan Coward

February 2, 2026

5  out of  5
rating by Jordan Coward
"I’m going to be 100% honest I’ve only walked in that office 1 time in person, but I’ve had State Farm with Neil Martin For 8 years Ruby has been amazing since day. And anyone else I’ve talked to has been amazing any issue I’ve had or any issue that needed to be resolved it wasn’t put on the back burner. It was solved I 100% cannot complain about my experience I 100% would recommend."
We responded:
"Thank you for highlighting our service! We’re proud to help our Navasota neighbors find peace of mind. –Neil Martensen - State Farm Insurance Agent"
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Sharon Murry

January 8, 2026

5  out of  5
rating by Sharon Murry
"Jaime was very helpful and informative! He knew all the answers to my questions and was very courteous and patient. Glad I am on board with you!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Jaime; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Victoria Gieseke

January 2, 2026

5  out of  5
rating by Victoria Gieseke
"Experience was great, glad we went and spoke with them in person."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Maria Brock

December 11, 2025

5  out of  5
rating by Maria Brock
"Karina and Manny hands down have provided the best customer service. Answered all my questions and helped me save on my auto insurance. Definitely recommend!"
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Benjamin Carbajal

November 20, 2025

5  out of  5
rating by Benjamin Carbajal
"I’ve had an excellent experience with this State Farm team. They’re professional, responsive, and truly take the time to explain every option so you can make the best decision for your insurance needs. Highly recommended for reliable service and personal attention!"
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Rosa Galaviz

November 14, 2025

5  out of  5
rating by Rosa Galaviz
"Jasmine has been a great sales associate to deal with very friendly, knowledgeable, and efficient. She has kept up with my policy and has kept me up to date about any changes. I would highly recommend her."
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Cattleya Gomez

November 12, 2025

5  out of  5
rating by Cattleya Gomez
"I highly recommend Neil Martensen's State Farm office. The entire process of reviewing and updating my policies was organized and extremely efficient, which I greatly appreciated. Furthermore, the team is bilingual and communicated everything clearly, making sure I understood all the details. They were also incredibly patient in answering all my questions and explaining complex terms. A truly top-notch and stress-free experience!"
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Yosuani Carbajal

November 11, 2025

5  out of  5
rating by Yosuani Carbajal
"Neil and his team are wonderful! They are very helpful! My family and I have Auto and Life with them. A plus is his team is Bilingual! Very recommended!"
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Karina Villasenor

November 11, 2025

5  out of  5
rating by Karina Villasenor
"This office is great. I’ve always had my questions answered when it comes to my auto insurance. Purchased life insurance for the first time with them and very happy with the rate and the professionalism Manny had when he was going over the life insurance policy."
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A. Miranda

November 4, 2025

5  out of  5
rating by A. Miranda
"Neil and his team are awesome. I've had insurance with them for over 10 years."
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Vanessa

November 4, 2025

5  out of  5
rating by Vanessa
"Great Customer Service!"
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Victor Villasenor

November 4, 2025

5  out of  5
rating by Victor Villasenor
"I’ve had a great experience with this insurance office! The team is always very helpful, taking the time to explain my coverages clearly and answer all of my questions. I really appreciate their professionalism and how easy they make everything to understand. It’s great to know I can count on them whenever I need help or have concerns about my policy. Highly recommend!"
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David Romero

November 3, 2025

5  out of  5
rating by David Romero
"All the people here at State Farm are very helpful and excellent at explaining.I have an auto and life with them.I like that they’re bilingual"
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Jordan Shepherd

February 27, 2025

5  out of  5
rating by Jordan Shepherd
"Manny Nava-Diaz Was the guy who helped me get insurance, good conversation, good tone all around good experience if i could rate him 10 stars i would."
We responded:
"We love to hear that! Manny is the best and thanks so much for your business sir!"
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James Thweatt

December 26, 2024

5  out of  5
rating by James Thweatt
"Great people !"
We responded:
"Really appreciate your business James and easy to help with customers like yourself!"
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Carlos Padron

January 14, 2024

1  out of  5
rating by Carlos Padron
"Muy mal"
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Howard Savage

September 12, 2023

5  out of  5
rating by Howard Savage
"Always on top of thingd"
We responded:
"Thank you Howard for the kind words! "
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shawn stuart

April 10, 2023

5  out of  5
rating by shawn stuart
"Neil is super friendly and professional. Has many options and always looking out for customers best interest."
We responded:
"Thanks so much Shawn!!"
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Cheryl Joswiak

January 4, 2023

5  out of  5
rating by Cheryl Joswiak
"Neil, Trisha, and all staff are amazing! Always very helpful and their response time is great too!"
We responded:
"Thanks Cheryl!! We really appreciate your business!!"
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Valerie Sosa

December 29, 2022

5  out of  5
rating by Valerie Sosa
"Neil and Ruby are the best! Very easy and quick getting a quote and getting my vehicles on a great price insurance policy same day! Love State Farm 😁"
We responded:
"You are too kind Valerie, thanks for your business!"
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Maribel Seets

October 6, 2022

5  out of  5
rating by Maribel Seets
"Very great customer service. We have been with them for a few years now. They are very helpful including when COVID hit we got good discounts to help without even asking!"
We responded:
"Thanks Maribel!!"